Booking terms
Confirming a booking will be taken as acceptance of these Terms of Business.
If you have any questions before agreeing to the Terms of Business, please contact the Hoffman Office on 01903 88 99 90.
The Hoffman Process is an 8 day intensive course, the outcome or success of which is entirely dependant on the applicant's full participation. Therefore the applicant accepts the rules, conditions and instructions for the duration of the Process, which, for psychological reasons, are an integral part of the course.
Particularly:
Drugs and other stimulants like alcohol have to be avoided for the duration of the course. The Institute must be notified of the use of prescribed medication before the course commences.
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Smoking is not allowed in any working or indoor areas.
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Outside interference or contact should be avoided if possible, to include phone calls, emails, texting and radio or television.
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To benefit from this course, it is essential that applicants participate in all its stages.
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The applicant has no right to insist on single accommodation or to choose with whom they share a room (accommodation is shared with persons of the same sex).
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The applicant is obliged to truthfully declare any and all mental psychiatric or psychological conditions when their contract is signed.
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In addition, the applicant must declare whether they suffer from (or believe they suffer from) any infectious diseases.
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Any false declaration or claims will relieve the Hoffman Institute of all responsibility.
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The applicant accepts the basic structure of the 8 day Process offered by the Institute and acknowledges that there is no reason why participation in the course would be deleterious to them or result in any later harm.
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The Institute offers no guarantee of success with physical, emotional or mental complaints, nor does it promise improvement in the applicant's general well-being. The applicant takes on full responsibility for his own participation in the Process and for all the results.
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FEES/CHARGES:
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Prices quoted are inclusive of accommodation, tuition, meals, 3 follow up support groups, all course materials and VAT.
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PAYMENT TERMS:
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Places on courses are strictly limited. On receipt of payment, applicants will be e-mailed confirmation of payment, and a Confidential Enrolment Form. A place on the course can only be guaranteed when the deposit payment is received and the Confidential Enrolment Agreement has been completed and checked by The Hoffman Institute office. The balance payment for the Process is due 4 weeks before the commencement of the course. With your permission we can take this balance for you.
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‘Early Bird' discount prices are available. To qualify for this discount the full course fee must be received at least 6 weeks prior to the first day of the course. No credit card payments for this discount.
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DEFERRAL/CANCELLATION POLICY:
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For online bookings, you have the right to cancel any payment made via World Pay, within 7 days of making the booking.
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Cancellations must be received in writing to the postal address below, or by email to: info@hoffmaninstitute.co.uk.
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If booking and cancellation is within 7 days of the course start date, a pro rata payment will be charged for accommodation and meals, unless your place can be filled.
A cancellation fee will apply for all other cancellations:
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More than 12 weeks before course begins: Full refund
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Over 2 weeks but less than 12 weeks before course: Loss of deposit
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Two weeks or less before course begins: 100% of fee payable
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The deposit payment is non-refundable unless the Hoffman Institute decides, as a result of checking your Confidential Enrolment Agreement, that the course is not suitable for you. In this case, your deposit will be fully refunded.
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If the applicant withdraws from the course after the start of the first course session, or if the applicant is dismissed for breaching this agreement or breaking Institute rules, no part of the course fee will be refunded.
POLICY FOR CHANGING WORKSHOP DATE:
Within 1 week of start date:
If the applicant is suffering from sudden ill health, or recent bereavement and cannot participate, the applicant is required to contact the Institute immediately in writing to: info@hoffmaninstitute.co.uk .
Your course fee will be suspended until a suitable alternative date can be found. There will be a pro rata charge made for meals and accommodation, unless your place can be filled. Exemptions may be considered if a medical certificate is provided.
Applicants may be able to transfer to an alternative course, subject to availability and at the discretion of the Hoffman Institute. You must notify the Hoffman Institute by telephone or email, up to 2 weeks before the course start date, in order to request any change in course dates. A fee of £80 is payable for any transfers made and these transfers can only be made once. You will forfeit your deposit if you transfer more than once.
CANCELLATIONS AND CHANGES TO COURSES BY THE HOFFMAN INSTITUTE:
The applicant's participation in the course may be cancelled or terminated at any time at the Institute's sole discretion. In this case any payment will be refunded to the applicant.
The Hoffman Institute will make every effort to provide the programme agreed. However, we reserve the right to alter or cancel the venue or date of a course, for any cause beyond our reasonable control. If the course is cancelled, the applicant may transfer their registration to another course or receive a full refund of all monies paid to the Institute. Our liability will be limited to that refund and the Hoffman Institute will not be liable for any other loss, cost or expense, howsoever caused, incurred or arising.
COPYRIGHT AND AGREEMENT OF PROPRIETARY MATERIALS:
Applicants will be required to sign a standard form acknowledging the proprietary nature of materials, concepts and information used in the Hoffman Process and agreeing not to reproduce, sell, hire or copy course materials (in whole or in part) without written permission from Serena Laurence, Managing Director.
RELEASE FORM:
On the first morning of the course, applicants will be presented with the Hoffman Institute's standard release form. By signing this form the applicant will be agreeing to assume full responsibility for their participation in the course, to maintain confidentiality at all times and agreeing to settle by arbitration any disputes that may arise.
PRIVACY POLICY:
The Hoffman Institute will hold the details of applicants on our database. We may also use these details (with your consent) to inform you of further workshops or events in the future, unless you choose to opt out of further contact. We will not under any circumstance pass on your details to any other organisations. Applicants are requested to notify the company if their contact details change.
Individuals may remove their details from our database at any time by advising us in writing at:
The Hoffman Institute, P O Box 72, Quay House, Arundel, West Sussex BN18 9DF.
If you have any questions regarding the terms stated above, please contact us on: 01903 88 99 90 or email:
COMPANY DETAILS:
Our company details are as follows:
Hoffman Institute UK Limited
Registered in England and Wales, Number: 4290404 at
The Old Stables, Arundel Road, Poling, Arundel, West Sussex, BN18 9QA
Our postal address is:
The Hoffman Institute, P O Box 72, Quay House, Arundel, West Sussex BN18 9DF.
You can also reach us on:
T: 01903 88 99 90
E: info@hoffmaninstitute.co.uk
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